At TacoBird, we’re committed to delivering exceptional customer service and stand proudly behind the quality of our work. If you’re not satisfied with the final product, we’ll make it right — including a replacement if needed.
At TacoBird, we respect intellectual property rights and expect our customers to do the same. If you submit logos, designs, or other materials for production, it is your responsibility to ensure you have the appropriate rights or permissions to use them.
TacoBird does not verify ownership of submitted content and cannot accept liability for any trademark or copyright disputes that may arise. By placing an order, you agree to take full responsibility for the materials you provide and to indemnify TacoBird against any claims related to intellectual property infringement.
If there is an error on our part with your order, we will replace the item or correct the item to the customers satisfaction.
Orders can be picked up at our address or shipped at client's cost
All orders require pre-payment of digitizing cost, 50% of the apparel before production can be started and payment when products are pick-up.
Your privacy is of the utmost importance at TacoBird. We protect the privacy of our customers to the greatest extent possible. We never sell, share or furnish any information about our customers to anyone outside our company.
To ensure quality control and reduce risk, TacoBird does not accepts outside items for customization. All apparel must be purchased directly through the apparel section of our website.
Because each item is made-to-order and fully customized, TacoBird is unable to accept returns. We encourage customers to review all details carefully before placing an order, and we’re always here to help clarify options or answer questions in advance..
There is a charge fee for orders needed less than the normal producction time at an additional 30% of total order.
Due to the nature of the special orders we fill, we require all orders to be submitted to us in writing to ensure that we decorate your item correctly.
Our normal time for a production is 2-3 weeks from when the order has been placed and payment has been fully recieved. During holiday seasons this may vary depending on the demand.
